The $7 billion Apology
A picture is worth a thousand words (or 765.8 billion yen, equivalent of $7.7 billion) in the past quarter. Toyota’s president Katsuaki Watanable is seen here deeply bowing in apology: “We were...
View ArticleA Year for Scorecards
Not sure it means anything but we thought we’d take a look at whether there are more scorecards/rankings now vs. one year ago. We keep this large, complex and detailed database on which awards exist...
View ArticleMy Thoughts on McKinsey’s Rebuilding Corporate Reputations
Where do I start? Several people sent me a copy of the recent McKinsey Quarterly article on Rebuilding Corporate Reputations. Its sub-headline read, “A perfect storm has hit the standing of big...
View ArticleMore Responsible, Better Off
Corporate responsibility is an integral component of reputation. Even more so than ever because it matters to so many stakeholders – employees, customers, government, prospective talent, academics,...
View Article99 Tips to Safekeeping Reputation
Today at Weber Shandwick we just issued a new reputation offering that I particularly like. As safeguarding company and brand reputation continues to rise to the top of executive agendas, 99 Tips to...
View Article99 Tips? Why Not 100 to Safekeep Reputation?
Someone asked me where I got 99 tips to safekeeping reputation. I thought it was a good question and it made me think about the process. I started by reading the books I wrote, reread various...
View ArticleCEOs as Corporate Citizen Chiefs
Interested in building and protecting your corporate reputation? Boston College Center for Corporate Citizenship , along with support from The Hitachi Foundation , issued its fourth 2009 State of...
View Article2010 — The Building of Business’ Reputation
The holidays are over and work is back on my mind full-time. Actually it felt great getting back into the rhythm of work. Thankfully I work at a wonderfully-led, collaborative company. I do not take...
View ArticleArticle 1
A few things reputation-related that I wanted to blog about today. Saw an article in Fortune about what Wall Street analysts think about the importance of CEOs. The survey from DDI found that...
View ArticleReputation Repair in a Jiffy
As a follower of reputation and builder (I like to think) of the importance of reputation in the world of business, I come across new sites on the topic all the time. A site called Reputation Repair...
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